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ALL ORIGINAL E-MAILS & LETTERS INCLUDED HERE ARE ON FILE AT BCS.

" Big Country, This was the first time I have ordered from you, but it will not be the last! My order got here in great shape and the items are better then I expected. Order Number:#######

Thanks and Merry Christmas"

Bill K. AL

Bill: Thanks or your good words. We enjoy serving our customers and appreciate it greatly when customers take the time to tell us we are doing it right.

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"Just wanted to thank you for being a great company to do business with. Ordering was easy, order confirmation with tracking number was very helpful.
I didn't think the order arrived on Nov 20th as UPS said it would, so I clicked on the link and it told me it was delivered at 3:30pm. My wife checked the front porch at 7:30 and there was your package. Couldn't have asked for a better experience.

Thanks again"

Chuck L. WI

Thanks for the order Chuck and for reminding us to tell customers to look on the porch. UPS Drivers have the right to leave a package for you if they feel it is safe to do so. We can not tell them to do that from this end. It's purely up to the Driver. Some folks even have a special spot they have worked out with their regular driver to leave things when they are not home.

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Daniel D. IA

I ordered a siren for a buddy of mine in Europe, i received it very fast, the siren ended up being dead from the factory but Big Country Supply took care of it right away, the owner himself called me to assure me they are on it and the factory will send me a replacement rather then waiting for him to get a new one in stock, all this took place over a few days and i was very happy about how fast they are. Great prices, service and great products what can i say... Thanks BCS

Daniel.

Daniel: Being a retired Paramedic I fully understand the need for on time resolution of problems. We always try to find the most expeditious way to resolve any problem. Flexibility is a luxury of independent business, and we like it that way. I'd like to say it always works, but no one is perfect. Thanks for the good words about our service.

Van Ligon
General Manager


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"Thanks yet again for the great products and the rapid shipping.

Thanks again."

Joe F. OK

Thanks for your repeat orders Joe. Repeat customers tell us we're really doing it right.

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"This was my first time ordering. I had a very positive experience. The order process was easy, and the package came the day Big Country Supply said it would. I would order from this company again and would highly recommend it to others."

Janice W. - VA

Thanks Janice.... we'd like to take all the credit for on time delivery but what We did was ship on time. UPS kept up their end of the bargain and delivered on time based on their schedule. Big Country Supply uses UPS as our preferred shipper because they have provided on time delivery with the fewest exceptions, particularly to residences, of any carrier we have tried.

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